Privacy Policy

Information We Collect

When you contact us or work with us, we collect your name, business name, email address, phone number, and project details. For paying clients, this may include credit card or debit card information, billing address, and postcode.

When you visit our website, we automatically gather information about your computer such as your IP address, browser type, pages you view, and your general location. This information does not include personal details that identify you individually.

How We Use Your Information

We use your information to complete your project, send you files and updates, answer your questions, and process payments. We may also use it to send occasional newsletters or updates about our services, assess your business needs, and improve our website and services.

We do not sell or share your personal information with other companies. Your details stay with MyBrandE and are only used for your project and communication with you.

Deleting Your Information

If you would like your information deleted, you can request this at any time. We will remove your data from our systems.

Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

Updating Your Information

To review, correct, or update your personal information to ensure it is accurate, get in touch with us.

Information Sharing

We share your personal information with third parties only in the ways described in this privacy policy. We do not sell your information to third parties.

We may provide your information to companies that help us with business activities such as payment processing or email delivery. These companies are authorised to use your information only as necessary to provide these services to us.

We may also disclose your information as required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Payment Processing

We use established third-party payment processors to handle all credit card and debit card transactions. These processors are PCI-DSS compliant and store your billing information securely. We do not store credit card or debit card numbers on our servers or systems.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee absolute security.

Cookies and Tracking

We may use cookies to keep track of your preferences and collect general usage information. Cookies help us understand how visitors use our website. This information does not include personal details that identify you individually.

Links to Other Websites

Our website may include links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Changes to This Policy

We may update this privacy policy to reflect changes to our privacy practices. If we make any material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have questions or concerns about this privacy policy, email us at:

hello@mybrande.co.nz